knowledge-base-builder

Quick Review

The skill addresses a useful knowledge management domain with clear intent, but lacks concrete implementation details. The description mentions five specific capabilities (FAQ identification, tutorial creation, screenshot guidance, search optimization, deflection tracking) but the instructions remain generic without explaining HOW to perform these tasks. No concrete methodologies, templates, or examples are provided for analyzing support tickets, identifying patterns, or creating optimized content. The structure is clean but overly templated with placeholder text rather than actionable guidance. Novelty is moderate—while knowledge base creation is valuable, a capable CLI agent could handle most documentation tasks without specialized prompting. The skill would benefit from: specific ticket analysis frameworks, FAQ extraction algorithms, tutorial structuring templates, SEO optimization checklists, and deflection metric calculation methods.